Your Frequently Asked Questions.


General Plan FAQs

  • No, this is not an insurance plan. Our discount plan provides you with discounted prices on a wide range of health care services and products. You will pay for services at the discounted price at the time services are received via a network of participating doctors.

  • First, please review the list of participating office locations by using the "Location Search" page or by calling (844) 210-9240. The plan includes complimentary services in addition to discounts on dental procedures as outlined in the Savings Chart. Members are responsible for paying all fees directly to the provider

  • Yes. One of the wonderful features of our discount plans is that your entire household (up to four people) can receive the discounts, even children away at college!

  • After you have successfully become a member either by joining on the website or calling (844) 528-5538, you will receive your membership cards and materials in about 7-10 days, but you can immediately begin using your benefits once your enrollment is complete.

  • If you need additional cards for your household, or have lost your card, please call Member Services at (844) 528-5538 . We will be happy to send additional cards to you.

  • Verbal cancellations are accepted over the phone. If you cancel within the first 30 days of joining, you'll receive a 100% refund less any nominal processing fees, no questions asked.

  • The PremierOne Dental Plan gives you access to a network of participating doctors. Please use the Location Search to find a provider convenient to you.